PRIVACY

Your privacy
matters.

We believe that trust is part of every long-term relationship — including how we handle information.

OUR APPROACH

Simple, responsible and transparent.

This Privacy Policy explains how SUSTEXIA collects, uses and protects information when you visit our website, contact us or submit an inquiry about our materials and services.

We aim to collect only the information we need to communicate with you and provide a useful business experience.

Last updated: September 2026

01 — INFORMATION

Information we collect.

The information we collect depends on how you interact with SUSTEXIA.

01

Information you provide

When you contact us or submit an inquiry, you may provide information such as your name, company, email address, country, business interests and the content of your message.

02

Website information

When you visit our website, certain technical information may be collected automatically, such as your browser, device type, approximate location and pages visited.

03

Communication records

If you contact us by email or through another business communication channel, we may retain relevant correspondence so that we can respond to your inquiry and maintain our business relationship.

02 — USE

How we use your information.

01

Respond to inquiries

To respond to questions, material requests and development inquiries.

02

Provide our services

To understand your requirements and provide relevant material information or development support.

03

Maintain communication

To communicate with existing or prospective business partners about relevant products, projects or business matters.

04

Improve our website

To understand how our website is used and improve its content, performance and user experience.

05

Protect our services

To maintain website security, prevent misuse and protect our systems and business operations.

03 — SHARING

We do not sell your information.

We do not sell or rent your personal information to third parties.

We may share information with service providers that help us operate our website, communication systems or business services, where necessary and appropriate.

We may also disclose information when required by law, legal process or to protect the rights, security or property of SUSTEXIA and others.

05 — RETENTION

Keeping information only as long as needed.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate business interests.

06 — YOUR RIGHTS

Your information, your choices.

Depending on where you are located and applicable law, you may have rights regarding your personal information.

  • Request access to information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information where legally applicable.
  • Object to or restrict certain processing of your information.
  • Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the information below.

07 — SECURITY

We take reasonable steps to protect information.

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no method of transmission or storage can be guaranteed to be completely secure.

08 — CONTACT

Questions about your privacy?

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Contact SUSTEXIA →